@extends('layouts.adminmaster') @section('styles') @endsection @section('content') @php $hashids = app(\Hashids\Hashids::class); $tickettrashedview->encrypted_id = $hashids->encode($tickettrashedview->id); @endphp
| {{ lang('Ticket ID') }} | : | #{{ $tickettrashedview->ticket_id }} |
| {{ lang('Category') }} | : | @if ($tickettrashedview->category_id != null) @if ($tickettrashedview->category != null) {{ $tickettrashedview->category->name }} @else ~ @endif @else ~ @endif |
| {{ lang('SubCategory') }} | : | {{ $tickettrashedview->subcategoriess->subcategoryname }} |
| {{lang('Item name')}} | : | {{$tickettrashedview->item_name}} |
| {{ lang('Project') }} | : | {{ $tickettrashedview->project }} |
| {{ lang('Priority') }} | : | @if ($tickettrashedview->priority == 'Low') {{ $tickettrashedview->priority }} @elseif($tickettrashedview->priority == 'High') {{ $tickettrashedview->priority }} @elseif($tickettrashedview->priority == 'Critical') {{ $tickettrashedview->priority }} @else {{ $tickettrashedview->priority }} @endif |
| {{ lang('Priority') }} | : | ~ |
| {{ lang('Opened Date') }} | : | {{ \Carbon\Carbon::parse($tickettrashedview->created_at)->timezone(Auth::user()->timezone)->format(setting('date_format')) }} |
| {{ lang('Status') }} | : | @if ($tickettrashedview->status == 'New') {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == 'Re-Open') {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == 'Inprogress') {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == 'On-Hold') {{ $tickettrashedview->status }} @else {{ $tickettrashedview->status }} @endif |
| {{ lang('Reply Status') }} | : | @if ($tickettrashedview->replystatus == 'Solved') {{ $tickettrashedview->replystatus }} @elseif($tickettrashedview->replystatus == 'Unanswered') {{ $tickettrashedview->replystatus }} @elseif($tickettrashedview->replystatus == 'Waiting for response') {{ $tickettrashedview->replystatus }} @else @endif |
| {{ lang('IP') }} | : | {{ $tickettrashedview->cust->last_login_ip }} |
| {{ lang('Mobile Number') }} | : | {{ $tickettrashedview->cust->phone }} |
| {{ lang('Country') }} | : | {{ $tickettrashedview->cust->country }} |
| {{ lang('Timezone') }} | : | {{ $tickettrashedview->cust->timezone }} |
{{ $note->ticketnotes }}
{{ $note->users->name }} @if (!empty($note->users->getRoleNames()[0])) ({{ $note->users->getRoleNames()[0] }}) @endif